General Billing Questions

If you are a patient and have a question regarding billing, statement balance, claim status, or how to make a payment:

Call center:
346-241-4014 (for service dates 9/1/2020 and after)
844-467-6266 (for service dates 8/31/2020 and prior)

To make a payment online, click here.

Legal Requests

Requests from law firms for itemized bills, affidavits and subpoena for billing records:

To request reports, please visit www.chartswap.com. (Provider listed on ChartSwap as “Baylor Radiologists”)

Attorney discount requests can be submitted to RCM.legal@radpartners.com.

Requests regarding estimated pricing, estimated insurance coverage, and estimated patient responsibility:

Inquiries regarding assistance in paying a bill or payment plan options: