General Billing Questions

If you are a patient and have a question regarding billing, statement balance, claim status, or how to make a payment:

CONTACT

Call center:
888-313-1521 (for service dates 9/1/2020 and after)
844-467-6266 (for service dates 8/31/2020 and prior)

Email: ptcollections@radpartners.com

To make a payment online, please visit:
www.justmakepayment.com/BR (for service dates 9/1/2020 and after)
https://mydocbill.com/global/login (for service dates 8/31/2020 and prior)

Legal Requests

Requests from law firms for itemized bills, affidavits and subpoena for billing records:

CONTACT

To request reports, please visit www.chartswap.com. (Provider listed on ChartSwap as “Baylor Radiologists”)

Attorney discount requests can be submitted to RCM.legal@radpartners.com.

Fee Requests

Requests regarding estimated pricing, estimated insurance coverage, and estimated patient responsibility:

CONTACT

Send requests to feerequests@radpartners.com.

Financial Assistance

Inquiries regarding assistance in paying a bill or payment plan options:

CONTACT

Tel: 424-500-8492
Email: financialassistance@radpartners.com.